Welcome to Abacus Cambodia

ABACUS Cambodia

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Customer Care

Abacus HelpDesk Tip

	Advicesory Tip Title	Post Date

1	Fair Credit Report Act	17-Jan-2008
2	Notification-Claim It for Bangkok Airways (PG) and Siem Reap Airways (FT)	30-Jan-2008

Abacus System Tip

Check here for tips for your Abacus system:

ACKNOWLEDGE BASE

TCP/IP Solution (Whiz 4.8)

Agents site :
How to check with online:
Click Start button Open Run Type CMD Type
Ping khhomer.online.com.kh –t ( Does it Reply or Request times out)

Note:
If the responded after ping is ‘Reply …’	the system is working
If the responded is ‘Request times out …….’	please contact Technical Support at 023 216773

RAS ( Remote Access Server) or WhizAccess

Agents site :
How to check modem if it is working properly or not :
Click Start button Go to Settings Control Panel Click Icon Phone and Modem Options Modems page
select Model of Modem Go to Properties Diagnostics
Query modem

Note:
If the responded after Query modem is ‘success’	the modem is working properly
If the responded after Query modem is ‘the modem failed to respond …’	the modem is not working properly please contact Technical Support at 023 216773